Dealer Program

Dealer Program | Customer Care Plan | Customer Service | Dealer Comments

The Coach-Net Difference

Customer Care Plan

The Coach-Net Customer Care Plan

The Plan provides the assurance of product dependability that your prospective buyers want before making a purchase decision. Your company's service capability immediately becomes second to none. A service concept that is easy for the buyer to understand and immediately realize is a benefit in doing business with your company. The membership kit is a professionally designed packet, and it includes top quality custom trip routing and full color map service at no extra charge. The Member Benefit Guide explains to the member all of the features and benefits of your dealership's custom service. Even before the sale, your prospective buyer knows your service beats any other dealership's commitment to customer satisfaction. 

Each of your sales people has your dealership's logo-imprinted membership card in his wallet to show your prospective buyer and talk about your dynamic customer support program.  When the customer receives his card, you'll continue to get the name recognition, and the thanks.

Premium Owner Cards
Custom plastic roadside assistance and technical hotline owner cards, customized with your company's logo, offer knock-out reinforcement of your customer commitment. Visualize one of your salespeople showing a prospective customer a custom roadside assistance card. It has your dealership's logo professionally printed on it. Your salesperson explains:


"This service will come with your vehicle.  Keep the card in your wallet. Certified chassis and RV technicians are available to you with this 800 number anywhere you travel in the U.S. and Canada."

Prospect: "But we travel a lot on weekends... and what about holidays?"

Salesperson:  "24 hours a day, seven days a week... and that also includes emergency roadside assistance. You get a flat, you call. You need a qualified mobile mechanic, you call. You need towing, just call and they immediately send someone out to take care of it."

Prospect:  "Sounds great... but what do they know about my rig?"

Salesperson: "The company that does this exclusively for our dealership knows your rig well. The guys on the other end of that number are factory trained chassis and RV service technicians. They're also the largest RV emergency road service company in the country... over 40,000 service providers in North America. Most of the RV clubs in the country use them for roadside assistance.  It's a great program!"

Customer Care Plan Benefits

• Immediately establishes the dealership's positive customer service image
• Establishes a serious competitive edge over other dealerships
• Premium RV Emergency Road Service
• Personalized plastic Customer Care Cards for each salesperson in your dealership to visually describe your customer service program
• Paid commission on initial renewal for every member
• Increased customer satisfaction
• Quality point-of-purchase display material
• Relieves your sales and service departments handling of operation and technical questions by phone
• Year-round name identification