Free
Nationwide Trip Routing
and Full Color Maps
Premium
full color maps routed at your customer's request with the most
scenic or quickest route to any destination. Quality cartography
makes your customer's travel more enjoyable with travel tips,
specific mileage and segmented route guides with each order. First
Class postage and prompt 24-hour turn around of their order make
this one of our most popular benefits.
Technical Assistance
Hotline
Toll-free 24-hour operation and technical assistance to
answer questions, maintenance issues, or concerns. Basic troubleshooting
to ensure the customer can locate and correct minor problems
(i.e. fuse locations, switches, hook-ups, 12 volt electrical
malfunctions, battery drain issues, etc.). Operation assistance
gives qualified guidance to maximize your customer's use and
enjoyment of their investment.
Quality U.S. and Canadian Roadside
Assistance
24-hours a day, 7 days a week your customer is covered for
towing, tire change, mobile mechanical dispatch, jumpstart, fuel
delivery, lockout and winching. Wherever your customer travels,
in their backyard or the Alcan Highway, quality emergency road
service from the largest RV roadside network in North America
is a toll- free call away. Coach-Net's average response time is
less than an hour in over 700,000 calls. There is no need to pay
for any of the services above. They show your dealership's exclusive
customer care assistance card and they're on their way!
Customer Care Benefits Kit and
Personal Roadside Assistance Card
Quality materials include an Member Benefit Guide, Roadside
Assistance Card, impressive presentation kit folder, trip routing
order forms, and Travelers Cheques voucher. |
 |
24-Hour
Toll-Free
Emergency Message Service
Our 24-hour message service keeps your customer in touch
with family and friends around the clock in the event of an
important message. Toll free messaging is provided by
real customer service representatives, not voice mail recording.
Expert
Warranty Service Assistance
Anywhere in the U.S. or Canada, Coach-Net's Customer Service
Representatives provide qualified warranty guidance by ensuring
the owner is guided to a manufacturer's warranty station for
any repair - never an unauthorized, independent garage. Your
customer's investment is ensured to be serviced by the manufacturer's
regional representative when they are out of your service area
in transit. Your dealership is protected from unauthorized repairs
because your customer has no excuse not to call the toll free
number prior to making service arrangements.
RV
and Chassis Appointment Assistance
in the U.S. and Canada
Every authorized RV and chassis warranty station is immediately
available in Coach-Net's database, allowing our customer service
representative to make a confirmed appointment for your customer,
provide directions to the location, and their confirmed contact
to see there. Making an appointment that meets the customer's
schedule on their route is a courtesy appreciated even in the
face of an interrupted trip. Only manufacturer approved warranty
stations are used to ensure quality and dependability of the
repair. |
