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RV Rental Emergency Roadside Assistance & Technical Hotline




Your company can be one of the highest quality providers of RV rental customer service in the industry - overnight!

Let us make your rental program a model of success by combining managed costs with premium quality customer service.

The Coach-Net Difference

With Coach-Net DIRECT, Your RV Rental Customers
Are Guaranteed:

Nationwide 24-hour
Roadside Assistance


24-hour Vehicle
Operational Assistance


24-hour Customer Service in any of 13 languages

Toll-free Technical Service Hotline

Mobile Mechanical Services

Managed Costs to You

How to Join the Winning Team

Registering your rental fleet is easy. You receive two Rental Care assistance cards for each vehicle. The card is imprinted with our toll-free, 24-hour customer service number and your vehicle's identification number (VIN). Keep one in the rental and the other on hand in case your renter loses the one in the RV.  

The monthly charge is low and your commitment includes coverage for each vehicle you cover.

For information, call our Rental Hotline at 800.863.6740 extension 2551.

24-Hour Nationwide Roadside Assistance

From a battery jump to tow service, from a tire change to fuel delivery or help with a lockout, your rental customer is covered, day or night, with qualified service providers.

We have established working partnership with more than 40,000 independent service providers (ISPs) all over the United States and Canada. They are competent, friendly, and efficient, and they use the right equipment to dramatically reduce the possibility of damage when towing is needed. In addition to providing the best service available, Coach-Net is also uniquely positioned to secure contracted service rates with thousands of providers, which translates into a direct cost savings to your business. In addition, we expedite all costs that can be obtained under the manufacturer's warranty at no cost to you or your customer. Managed costs, warranty coverage determination, and full-time, low-cost roadside assistance are unique benefits of our RV Rental Plan.

 

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24-Hour Toll-Free RV Operational Assistance

Our factory trained RVDA/RVIA Master Certified Technicians provide instant information on vehicle operation for appliances and chassis. Toll-free, 24 hours a day, 365 days a year, we are uniquely qualified to provide assistance that is competent, friendly, and helpful to your rental customer.

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Coach-Net Speaks Your Rental Customer's Native Language

“Pouvez-voux m'aider avec le Motorese que j'ai loue?”

We speak fluently to your customers in the languages most often spoken by our friends from abroad who visit our great country. We will first tell your foreign customer exactly what service he can expect and when.  Your customer knows he is doing business with the right people and you'll get the credit!

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Your Cost Protection is our Concern

We have established contracted rates with more than 40,000 service providers. They are competent, friendly, and efficient, and they use the right equipment to ensure damage-free towing when towing is needed. That means your road services costs are significantly less than you pay with non-contracted rates. In addition, we expedite all costs that can be obtained under the manufacturer's warranty at no cost to you or your customer. Managed costs, warranty coverage determination, and full-time, low-cost roadside assistance are unique benefits of our RV Rental Plan.

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